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Find answers to common questions about Jasper and how we support you through your pet loss journey.
Jasper is a grief support platform designed specifically for pet loss. We offer real-time, human-centered support through community connection, live support groups, 1:1 coaching, and expert-created tools. Jasper isn’t about fixing you — it’s about supporting you, day by day, moment by moment.
Jasper is for anyone navigating the loss of a pet, anticipatory grief, or complicated emotions tied to loving an animal. Whether your loss is recent or years old, there’s no “right timeline” to belong here.
No. Most grief resources are passive, static, or one-size-fits-all. Jasper is different. We offer real-time, personalized support built around the reality of pet loss — with humans, not just content.
Members can connect with others in discussion boards and chat rooms, attend live grief specialist–led support groups and workshops, and access guided exercises, journal prompts, and expert-created content — all at your own pace.
Jasper offers a free trial. After the trial, membership is $19/month or $189/year.
No. Jasper is a grief support platform, not therapy. We provide emotional support, education, and community, but we do not replace licensed mental health treatment.
Yes. Privacy and emotional safety are core to Jasper. You control how much you share, and community guidelines are strictly enforced to protect members.